Kent FA Customer Charter


Kent FA recognises that football is an industry that thrives on emotions and we are therefore keen to develop an organisational culture which influences how we work and what we see as acceptable standards.

Kent FA is the custodian of football in Kent and we strive to be ahead of the game in everything we do. This is not a grand mission statement or a far-sighted vision, but a plan to focus our work to ensure we provide excellent customer service to all our stakeholders.